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Listed in category : HOME > Return Policy  


* Return Policy *



We always want to meet our customers respect all the time. Sometimes a return or an exchange is necessary. If you are not satisfied with your purchase from us, please take advantage of our return and exchange policy.

Order Cancellations

All the orders can be cancelled within 48 hours after purchase. Please contact our customer service at : fashops.customerservice@gmail.com to request for cancellation. We will refund the full amount of your payment. If it exceeds 48 hours, we may have made purchases from the suppliers, so we may charge the cost of purchase and refund the rest payment to you.



Return and exchange Policy



1. Request for the returned or exchanged items

a. The customer has to contact us to get a return authorization (return address) or exchange authorization within 2 days upon receipt if you want to return/exchange your purchase. Please send the item back to us within 3days after talk with us.

b. Items received unused (without the smell of perfume), unwashed, not in damaged or worn condition (only when the items which are defective or damaged upon receipt);

c. Shoes, socks, and final sale items are not in the range of return or exchange;

d. Items received in original packaging.

Note: All items purchased on sale are non-returnable. Shipping fee is non-refundable, except in cases where we have made a shipping error. Made-to-Order items are non-returnable, unless you are sure that you receive the wrong item(s) or it is in wrong size, color ect.



2. How Long Does It Take To Process My Return?



Once we have received your package, if you ask for return, your refund will be processed within 7 business days.

Please note that your banking institution may require additional days to process and post this transaction to your account. So please be a little patient if you failed to get the money back instantly. If you ask for exchange, exchange will be sent in a few days when we get the returned items. Thanks for your cooperation and understanding.



Please mark as a personal gift with low price uner $30 USD return the items to save your shipping cost and avoid tax in our side.



More questions about the return of your order, please do not hesitate to contact us at : fashops.customerservice@gmail.com < Customer Satisfactory >

Do not hesitate to contact us anytime before and after your purchase; we are committed to your 100% customer satisfaction.



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