Listed in category : HOME > Return Policy  

< Returns >


The consumer has the right, granted by the consumer protection legislation, to cancel his order by notifying the Service Provider via e-mail within fourteen (14) days of receiving the order.


The terms of returns are that:

-The order has been cancelled according to the terms of the trade agreement by notifying the Service Provider via email of it within 14 days after receiving the product

-The product has not been used

-The product is in the condition it was when received, and all parts belonging to the product are included

-The product is packed in its original package and package has not been opened.


The product must be returned immediately after cancelling the order.


When returning a product the client is responsible for transport risks.

e. ★ Charity product - NO REFUND

< Defective products and products damaged in transportation >


The User should notify the Service Provider via e-mail of defective products or products damaged during shipment within 24 hours of receiving the product.


The Service Provider will compensate the defective products or products damaged during transportation primarily by replacing the damaged product with a new, equivalent product. If this is not possible, the User will be compensated for his money in full.


The defect of the product or the damage suffered by the product must be properly described and documented.


The defective or damaged product must be sent to the Service Provider for inspection.


Service Provider will not deliver a new product or compensate for the price of the product until the defect or damage has been verified.

< Solving disputes >


The laws of our country will be applied to all disputes arising under this User Agreement.


All disputes arising under this agreement, which cannot be solved by mutual agreement shall be solved in the district court the laws of our country

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